We answer the questions people ask most, so on the day you arrive, all that's left is to relax and enjoy the scents.
Specific opening hours are subject to the current information on the contact page. We suggest saying hello before you come to confirm, which also lets the shopkeeper prepare samples from the regions you'd like to smell in advance. We don't do the "you show up and nobody's there" awkwardness.
There are parking areas around the art district; weekends are a bit tighter, so arriving early is more relaxed. For directions, see our store visit transportation guide.
You're welcome to bring friends—smelling incense with several people is more fun. Children are fine too, but the incense session is quiet, so parents should keep an eye on them and make sure they don't touch the burners. Specific arrangements are subject to that day's in-store schedule.
Smelling sample incense in store is our way of welcoming newcomers, and there's no extra charge. Whether you buy after smelling is entirely up to you—set your own pace. All incense smelling described in this article is a sharing of olfactory experience and makes no claims about efficacy or medical benefits.
There's only one thing you must do in store: bring your nose and your curiosity.
Yes. Many people bring their own material to compare by smell with the counter samples, or get a complimentary appraisal along the way—this is precisely the most valuable part of visiting in person.
Tell us your specific situation clearly, and we'll give you the corresponding judgment and advice—sourcing, personal use, and appraisal are all welcome.
Ask about agarwood-related questions